Users have to start from the very beginning in order to excel at SAAS for small business. Every single step is very important and crucial. You have to get organized and begin by setting up a professional credit application. This application will help to gather more accurate information and make proper credit decisions. Before selling the products on credit it is must to sign a contract clearly stating the terms of sales. This will ensure the customers that they must pay the credit. This software will help to keep an eye over the accounts. Fix the genuine credit limit under your control; this will help to smoothly manage the whole process. Start initially with moderate terms and let them know that they can reach up to more flexible terms. This will be helpful to know the payment habits of the customers. This will also ensure that the customer will follow the proper payment behaviour.
This eTools for small business never sits around just waiting the customer to turn defaulter. It will create a reminder system that will remind the customers about advanced payment that have to make. It will simply shoot a reminder email reiterating the due payment along with due date. Never use harsh words as you are sending reminder messages in much advance about the payments. On the other hand, don’t wait if the payment is late. Contact the customers immediately if the due date has passed this will help to grab the payment. In would be best remind the customers again and again as the customer might have just simply forgot to make the payment.
Never turn emotional in the late payment cases and always act professionally. Be calm and follow the right legal process to extract the payment without spoiling your relations with the customers. After sending the reminder email message convey the message on the phone. It would be helpful to follow the guide lines for making the collection call. Offer some discounts for making the late payment on time this will surely help to extract the non payments. In case of huge issues related with late payments it would be best to turn to the experts to extract the late payments.
